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What is Automated Customer Service? A Quick Guide If you sell primarily to millennials, for example, you can afford to experiment more with technology as this generation (and the ones after) are more familiar with automation and AI. Conversely, previous generations might still be more comfortable using phone and email, so automation rollout may need to...Read More

Zendesk vs Intercom: Which Solution to Choose in 2023? When you switch from Zendesk, you can also create dynamic macros to speed up your response time to common queries, like feature requests and bug reports. If you’ve already set up macros in Zendesk just copy and paste them over. Intercom is human-powered and AI-enhanced, helping you...Read More

Conversational AI insurance AI powered Chatbot & Voicebot On the business side, chatbots can handle initial customer queries, generate and qualify leads, manage claims, and even assist in personalized marketing efforts. They provide invaluable data analytics while substantially reducing operational costs. The utility of chatbots is growing, and it’s about time insurance companies harness this technology...Read More

Юридическая фирма “Монолит” обладает высокой специализацией в области IT, особенно в вопросах, связанных с Интернетом и законодательством. В последние годы информация, связанная с репутационным риском и клеветой, распространяемая в сети, причиняет серьезный ущерб в виде “цифровых татуировок”. Наша фирма предлагает решения для “цифровых татуировок”, охватывающих различные социальные сети, включая Twitter. Если вы ищете альтернативный способ обойти...Read More

Compare Zendesk vs Intercom for Ecomm Businesses Whether Intercom is cheaper than Zendesk depends on your specific usage, feature requirements, and the number of users in your organization. Skyvia’s import supports all DML operations, including UPDATE and DELETE. This allows using import to perform mass update operations or mass deleting data, matching some condition. Run a Free Demo to...Read More